Privacy Policy - Madison House Painters

Privacy Policy

Effective Date: January 16, 2026
Last Updated: January 16, 2026

1. Introduction

This Privacy Policy describes how Ottobot Enterprises LLC, doing business as Madison House Painters ("Company", "we", "us", or "our"), owned and operated by Otto Treichel, collects, uses, and protects your information when you visit or interact with our website, https://madisonpaintingcompany.com.

2. Information We Collect

  • Personal Information: Name, phone number, email address, and address provided when you request an estimate, submit a form, call, text, or email us.
  • Non-Personal Information: Browser type, IP address, device data, and usage information collected through cookies or analytics tools.

3. How We Use Your Information

  • Provide and manage painting services
  • Respond to inquiries and schedule estimates
  • Send service-related communications
  • Process payments
  • Improve website performance
  • Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. Information may be shared only with service providers (such as payment processors, communication platforms, or hosting providers) or legal authorities when required by law.

5. Data Security

We take reasonable measures to protect your information; however, no system is completely secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

7. Text Messaging & SMS Communications

By providing your phone number and contacting us, you consent to receive text messages from Madison House Painters related to your inquiry, estimate requests, appointment confirmations, service updates, and customer support communications.

Message frequency varies based on your interaction with us. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

We do not sell or share your phone number for third-party marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Cookies and Tracking

We may use cookies or similar technologies to enhance user experience and analyze website traffic. You can manage cookie settings through your browser.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for individuals under 13 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

12. Contact Information